Extensions and users
Create employees, assign extension numbers, update caller identity, and keep your company directory organized as the team grows.
CloudTalk Live makes business calling feel easy. Set up users, extensions, voicemail to email, ring groups, auto attendants, business hours, devices, and receptionist flows from one clean portal, without the usual telecom confusion.
Customers get the parts of the phone system they actually need every day, wrapped in a simple portal that feels approachable from the first login.
Create employees, assign extension numbers, update caller identity, and keep your company directory organized as the team grows.
Enable voicemail, set mailbox PINs, send messages straight to inboxes, and keep every extension reachable even when people are away.
Build polished call menus, route callers to the right team, and give customers a smoother first impression from the moment they call.
Send calls to sales, support, reception, or management groups with flexible routing that matches how your business actually works.
Switch behavior automatically during office hours, lunch breaks, evenings, holidays, and special closures without manual changes.
Track desk phones, assign them to users, and configure receptionist experiences that help callers get answers faster.
CloudTalk Live is designed so a business owner, office manager, operations lead, or admin assistant can make changes confidently. The interface focuses on what teams really care about: who answers calls, where calls go, how voicemail works, and what callers hear.
Route calls to the right person or team with ring groups, schedules, and auto attendants that keep callers moving instead of waiting.
Use voicemail to email and business-hour routing so important calls still land somewhere useful when staff are busy or away.
Add a new extension, assign a device, and hand the user a ready-made place in the phone system in just a few steps.
Customers manage their own day-to-day phone system while sensitive telecom setup remains protected behind the scenes.
From independent clinics and legal offices to service businesses, agencies, retailers, and growing multi-location teams, CloudTalk Live is built to feel welcoming, easy to learn, and practical to use every day.
“It feels simple. We can update extensions, voicemail, call menus, and office hours ourselves without getting lost.”
That is the standard the homepage should sell. Not backend complexity. Not server architecture. Just a phone system that helps teams answer calls, serve customers, and stay organized.
Create your workspace, choose the plan that fits your business, and set up your users, routing, voicemail, and call menus in one place.